Welcome to my store! We are willing to do business with you ,in my heart,our friendship is the first ,the business is the second forever.
1.after you receive your items,please leave me 4 star and 5 star good feedback as soon as possible if you are satisfied.And then we do the same for you.
2.Please give us the chance to resolve any problem. We understand you may be not satisfied about several items.Please email us First before you leaving 1 star and 2-3 star bad feedback .and we will try our best to resolve the issues.
We treasure about our valued customers, and will always try to help you.So if you have any problems,please e-mail us immediately.
1. We will ship the items within 3 working days after the payment is reached.
2. China Post Air mail.Usually it will be take 10-25 working days to arrive.
EMS Usually it will be take 8-18 working days to arrive .
All of then also depends on local delivery speed.
3. The items will be marked as “gift” or “sample” and with a lower value for easy customs clearance.
4. We will ship to the default address in Escrow if you do not inform us,and a phone number is important when you leave your address.
5. We are not responsible for any accidents ,delays or other issues that are the responsibility of the shipping service.
If you find any quality problems when you receive the item(s) from us.
If have any problems when you receive your goods, Please contact us without hesitate in 3 days.Of course, if you are not satisfied with your purchase, Please send back item within 14 days .We will glad to exchange, replace or refund your full payment.If you like our item(s) or have any questions with them, Please contact to me before your bid. We will do our best to do to help you. And you will get response in 24 hours.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.